Privacy Policy – Optimal Fitness Training LLC

Email: [email protected]
Phone: +1 339‑927‑4639
Address: 258 Salem Road, #3 Billerica, MA

1. What Information We Collect

We collect personal and technical information you provide or that is automatically collected through our services, including:

Personal info: Name, email, phone number, health/fitness goals, form responses

Booking info: Preferred time slots, appointment confirmations

Communication logs: SMS replies, email interactions, voice calls

Device info & browsing behavior: IP address, device type, UTM source, page visits (via cookies or pixels)

2. How We Use Your Information

Schedule consultations or coaching sessions

Deliver personalized fitness services and support Communicate via SMS, phone, or

email for program engagement Optimize our marketing and service delivery Analyze campaign performance and user behavior

3. SMS Opt-In Details

By providing your phone number through our website, forms, or opt-in pages, you consent to receive SMS messages related to

your bookings, reminders, fitness coaching, promotional offers, and service updates.

Message and data rates may apply.

Frequency of messages may vary based on your activity and engagement. You can opt out at any time by replying STOP to any message. For

assistance, reply HELP or contact us directly. Your consent to receive SMS messages is not a condition of purchasing any products or services.

4. Mobile Information Sharing Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookie & Tracking Practices

We use cookies, pixels, and other tracking technologies to:

Understand visitor behavior and improve user experience

Attribute marketing sources (e.g., Facebook, Google ads)

Track opt-ins and campaign conversions via UTM parameters

You can disable cookies via your browser settings.

6. Data Security & Handling

Your data is protected using secure encryption, firewalls, and access restrictions via GoHighLevel and our website infrastructure. We limit

access to sensitive data only to authorized personnel and partners.

7. User Rights

You may: Request access to or deletion of your data Correct or update your personal details Opt out of marketing or unsubscribe from emails/SMS

Withdraw your consent at any time Please email [email protected] to request any of the above.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date.

9. Contact Us

Have questions or concerns about your data?

Email: [email protected]
Phone: +1 339‑927‑4639
Address: 258 Salem Road, #3 Billerica, MA

By submitting your information or using our services, you agree to the terms outlined in this Privacy Policy.